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How does a brand grow from successful to iconic?
Every successful Brand reaches a point where it outgrows its existing commerce capabilities. Growth brings with it business complexities - growing order volumes, channel diversity, fulfillment headaches. The paradox of success is that as Brands grow, they begin to lose control of their own destiny. The “growing pains” shift the Brand focus from its Core to administration of Critical commerce infrastructure.
Brands that want to invest their precious resources in their Core – creating exceptional products and crafting memorable stories - need to be freed from the burdensome yet necessary process of building Critical commerce infrastructure.
Symphony Commerce is the Critical suite of technology services that reinforces the fastest growing Brands - web store, inventory, and fulfillment. Commerce as a Service means that each piece of the puzzle fits and works together in harmony. As Brands offload the Critical requirements to Symphony, they can focus on their Core and become truly iconic.
When performance matters, great Brands turn to Symphony.
Why Symphony Commerce?
A great website is just a start. The best commerce experiences involve seamlessly enabling multiple buying channels. Within DtC, that means providing tailored experiences (including pricing & inventory) to customer segments. For wholesale, it's all about navigating EDI orders and direct relationships with boutique retailers.
When Brands craft their wholesale and fulfillment processes on top of disparate software systems, they are at the mercy of external engineers and integrations. Shaky integrations between third-party vendors and consultants can lead to costly bugs, inefficiencies, and experiences that poorly represent your Brand.
Are your ideas limited by what your software can do?
Symphony is the only eCommerce platform that efficiently and accurately processes every order from web store to doorstep - and every step in between.
Brands leveraging Symphony Commerce’s fulfillment services gain:
The end result? Better margins, faster shipments, happier customers.
Justin Winter, CEO of Diamond Candles
"Symphony Commerce thinks differently from pure play software companies. They understand what goes into making a great brand. More importantly, they understand what stuff is critical to success but not core. By fully managing our critical technology needs, we have been able to focus on our core. Since we partnered with Symphony, our brand has grown over 400%! Keep up the great work."