San Francisco, CA – October 5th, 2016 – Today Symphony Commerce, the market leader in Commerce-as-a-Service (CaaS), announces it has been named a Multichannel Merchant Top Commerce Platform for 2017, part of a list of leading commerce platform providers selected by the editors of Multichannel Merchant.
With the rise of e-commerce, the modern consumer expects to be able to buy anything, anywhere, through any channel, and get it delivered under two days or less. This expectation provides a unique challenge for brands, where they now must be able to create and orchestrate omnichannel experiences through a centralized platform.
Enter Symphony, a full stack commerce platform that enables enterprise brands to deliver fully branded online store-to-door experiences to their customers. Symphony’s data-driven approach to personalization combines behavioral information such as location, environment and temporal data along with advanced algorithms so brands can deliver personalized shopping experiences.
Using its order management and fulfillment orchestration services, brands and sellers can deliver fast and predictable shipping across all existing and new consumer channels while improving margins. It also allows sellers to operate efficiently and increase inventory turns with advanced inventory/order management software. Symphony’s advanced fulfillment orchestration technology allows brands to meet customers’ expectations with best-in-class delivery speed, offering two-day shipping to 90 percent of the U.S.
“With the growth of e-commerce and the number of commerce platforms growing, Multichannel Merchant felt it was important to designate commerce platforms qualified and experienced,” said Tim Parry, the Managing Editor of Multichannel Merchant. “This online resource is a searchable database and directory for merchants looking to find the right expert commerce fulfillment providers for their needs.”
When entering a company’s name into Multichannel Merchant’s database, users will be able to see each service provider’s featured capabilities, ideal client types, equipment and systems, contact information and more.
“From inception, Symphony Commerce wanted to change the e-commerce experience for companies,” said Harish Abbott, CEO and co-founder of Symphony Commerce. “Being named to this list with the top commerce providers means that we’re on the way to accomplishing that goal and being recognized for the effort.”
This news is off the heels of Symphony’s latest partnership announcement with Adobe and $11 million in financing led by new and existing investors CRV (Charles River Ventures), Blue Cloud Ventures, Bain Capital Ventures and FirstMark Capital, bringing the company’s total funding to $45 million to date. Symphony Commerce’s growth has seen substantial growth since its launch in 2010, and the company is on track to power over $1B through their commerce platform by the end of this year, working with brands like J Brand Jeans, Neff and Krave Jerky.